Information Technology Technical Services

We provide support services for the information technology infrastructure that our corporate customers offer to their internal customers.

We create value beyond a traditional operation with our IT technical services including remote and on-site technical support, inventory management, application operations and satisfaction measurements.

We manage the maintenance and malfunctions of electrical/mechanical systems of offices and data centers. We manage all Service Operation Processes of your company (including event, incident, problem management and request fulfillment) end-to-end with our ITIL certified experts.

With our ‘Application Operations Problem Management’, we not only solve your complaints, but also prevent the same problem from happening again by reaching the root cause.

While the industry today offers on-site support services, we keep pace with the digital transformation in information technology operations and offer unmanned support with smart correspondence robots in our remote technical support services.

PRODUCT FEATURES

Technology-Supported Service

IVR, Bot, Video Call Center

Call Reduction Applications

Root-Cause analysis, Alarm Monitoring

Capability to Provide Support to Mobile Devices

Detailed KPI Tracking

Technical Service Certificates

Other Services

Digital Helpdesk

Contact us for our services.

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