This is our support service where we investigate unresolved calls from the initial stage and provide solutions through second-level support for issues requiring domain expertise. Problems are resolved by investigating the complaints and requests submitted by customers and managing the processes of returning to the customer.
As part of our support service, tasks such as data entry, verification, and completion are handled within the back office.
Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than fifteen thousand employees at 14 locations in Turkey
Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than fifteen thousand employees at 14 locations in Turkey