Call Center

We manage your information, suggestions, complaints and requests from a single contact center.

In order to ensure a successful customer experience process, we identify the appropriate customer representatives, and offer a professional team of service to your customers through service-specific training and management processes.

As Turkcell Global Bilgi, we manage the company-customer communication needed at every stage of the customer lifecycle in an integrated manner from all channels with the philosophy of providing a perfect customer experience. We create maximum customer satisfaction by solving customer demands and needs in the most effective and fastest way.

PRODUCT FEATURES

Sustainable Service and Redundancy

High Technology

Information Security

Employee and Customer Experience Focused Management

Speed and Flexibility

Skilled and Competent Organization

Sectoral Expertise

Other Services

Home Agent
(Telecommuting Customer Representative)

Contact us for our services.

Hizmetimiz için
bizimle iletişime geçin.