Customer Service

Digital solutions for a unique customer experience are at Global Bilgi!

Digital transformation in the internal processes of companies, every improvement and transition to automation enables a faster and more accurate return to the customer and provides great support to companies’ resource management. We enrich your customer interaction with our digital services and create sustainable value for your digital future.

Call Center

We manage your information, suggestions, complaints and requests from a single contact center.

Home Agent

(Telecommuting Customer Representative)

We provide effective customer service by increasing employee satisfaction and productivity with the telecommuting customer representative model.

We deliver exceptional customer experience solutions.

Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than sixteen thousand employees at 15 locations in Turkey