“World’s Best Use of Customer Feedback” Award granted to LC Waikiki through its partnership with Turkcell Global Bilgi! LC Waikiki, operating in 60 countries with the mission of “It is…

Offering a unique customer experience, Turkcell Global Bilgi is 25 years old. Turkcell Global Bilgi, which has been acting with the vision of “unique customer experience” since its establishment, has…

How to Achieve Digital Maturity in Four Steps? Turkcell Global Bilgi continuously raises its “digital maturity” level to achieve success in digital transformation. The company makes the digital transformation success…

40% Increase in Customer Resolution Rate thanks to IT Help Desk Providing remote technical support for software and hardware problems faced by employees, ‘IT Help Desk’ service of Turkcell Global…

Barrier-Free Communication Era at İGA Istanbul Airport with the Video Call Center of Turkcell Global Bilgi Turkcell Global Bilgi ensures that hearing and visually impaired individuals get 24/7 support at…

Remote and On-Site Solutions to companies from Turkcell Global Bilgi 5,500 Training Programs in 18,000 Classrooms in One Year by Turkcell Global Bilgi In the past year, Turkcell Global Bilgi…

Comprehensive Remote and On-Site Support by Turkcell Global Bilgi ‘Digital Help Desk’, one of the domestic services offered by Turkcell Global Bilgi to its corporate customers, provides end-to-end remote and…

Coca-Cola İçecek and Turkcell Global Bilgi won the grand prize with the Telsell project. Coca-Cola İçecek and Turkcell Global Bilgi were awarded with International First Prize in “Digital Customer Experience”…