Voice Technologies

It is a technology used to extract meaningful information from audio and written data. While Voice Analytics converts and analyzes voice communications such as calls and customer service interactions into digital texts, Text Analytics examines written content to uncovers specific patterns, trends, or sentiments.

With Voice and Text Analytics, we can easily identify shared themes, emerging trends, or key phrases across texts and conversations, as well as detect the sentiment—whether positive or negative—of the content. Leveraging natural language processing and automatic transcription capabilities, we swiftly convert speech into text, expediting the review and analysis process. Thus, we enable companies to make data-driven informed decisions.

Other Services

Robotic Process Automation (RPA)

Cloud Call Center

Social Media Platform

Chat & Chat Bot

Video Call Center

Customer Engagement Platform

Contact us for our services.

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