We check the entire collection cycle from early-stage receivables to overdue accounts to prevent customer churn and efficiently manage collection processes.We deliver effective and high-performance services by preserving the loyalty of customers acquired at high costs.
We provide the most effective solutions through various channels, including SMS, inbound calls, outbound IVR, notifications, targeted portfolio management, and direct collection in the Follow-up of Early-Stage Receivables, Follow-up Overdue, and High-Risk Receivables. While safeguarding customer loyalty, we ensure that receivables collection processes are managed securely and efficiently.
Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than sixteen thousand employees at 15 locations in Turkey