We enable you to manage all your contact center needs under a single cloud-based roof with multi-channel options such as Web Chat, BiP Chat and WhatsApp. We easily integrate voice and text call center service into your system with the latest technology without investing in infrastructure.
With web phone and web chat, your manager can make instant monitoring while your calls are answered web-based. You can also record your voice and screen recordings without requiring an additional license and you can watch this recording from the web interface. With Bulut Santral’s dashboard and recording tools, we offer you the opportunity to easily monitor the performance of your teams.
With our central switchboard technologies that can be adapted to all access channels, we ensure that you provide uninterrupted service to your customers and provide a unique customer experience.
You can visit bulutsantral.globalbilgi.com.tr for detailed information about Bulut Santral, where we provide cost advantage with the Turkish Lira pricing system.
